Washington Metropolitan Area Transit Authority

Contact Us

If you have experienced a problem with OneBusAway, please provide as much of the following information to feedback@wmata.com so we can research the issue:

* Date and time you experienced the problem
* The number of the particular bus that had a problem (3 or 4-digit number typically located on the front of the bus or above the front door)
* Bus stop and/or route number
* Type of computer or device you used (e.g. Windows, Mac, iPhone, Android, etc)
* If the problem occurred using a desktop or laptop computer, the type of web browser (and version) you were using.
* If you think it would help explain the problem, include a screenshot.

Use this form to report issues with crowding data


Last Updated: Sep 20, 2021 at 12:55:23 PM