Contact Us
If you have experienced a problem with OneBusAway, please provide as much of the following information to feedback@wmata.com
so we can research the issue:
* Date and time you experienced the problem
* The number of the particular bus that had a problem (3 or 4-digit number typically located on the front of the bus or above the front door)
* Bus stop and/or route number
* Type of computer or device you used (e.g. Windows, Mac, iPhone, Android, etc)
* If the problem occurred using a desktop or laptop computer, the type of web browser (and version) you were using.
* If you think it would help explain the problem, include a screenshot.
Use this form to report issues with crowding data
https://wmata.custhelp.com/app/bus_crowding
